Fusion CX Ltd. వార్షిక వృద్ధి వివరాలు ఆధారంగా కంపెనీ చరిత్ర

Our Company was originally incorporated as “Xplore-Tech Services Private Limited” as a private limited company under the Companies Act, 1956, through a certificate of incorporation dated February 25, 2004, issued by the Registrar of Companies, West Bengal at Kolkata. The name of the Company was subsequently changed to “Fusion CX Private Limited” pursuant to a resolution passed by our Board dated March 27, 2024, and a shareholders’ resolution dated April 26, 2024, and a fresh certificate of incorporation dated June 26, 2024, was issued by the Registrar of Companies, Central Processing Centre to reflect the change in name.

The name of the Company was thereafter changed to “Fusion CX Limited” upon conversion to a public limited company pursuant to a Board resolution dated January 27, 2025 and a special resolution passed in the extraordinary general meeting of the Shareholders held on January 28, 2025, and consequently a fresh certificate of incorporation dated March 13, 2025, was issued by the Registrar of Companies, Central Processing Centre to reflect the change in name upon conversion.

Major Events and Milestones:
2004
- Incorporation of our Company

2007
- Our Company acquired 100% shares of HelpDeskNow Inc.

2012
- Our Company acquired 100% shares of O’Currance Inc.

2013
- Our Company acquired 100% shares of Phocus Contact Solutions Inc.

2016
- Our Subsidiary, O’Currance Inc. acquired Vital Solutions Inc. and its subsidiaries
- Added a nearshore centre in San Salvador, El Salvador

2018
- Acquired SupportSave, LLC
- Added a nearshore centre in Kingston, Jamaica

2019
- Strengthened our delivery presence in the United States through the acquisition of our Material Subsidiary. Ameridial Inc.
- Added a nearshore centre in Albania, Tirana

2020
- Established a delivery centre in Morocco through the acquisition of our Subsidiary, Finaccess BPO (Phoneo)

2021
- Our Company acquired 100% shares of Competent Synergies Private Limited
- Our Subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of Advanced Communications Group, Inc.
- Added a nearshore centre in Medellin, Colombia

2022
- Our Subsidiary, O’Currance Inc. acquired the entire membership interest of Boomsourcing LLC
- Our Subsidiary, O’Currance Inc. acquired all issued and outstanding shares of Teleserv Asia Solutions Inc.
- Established new centres in Navi Mumbai, Maharashtra and Howrah, West Bengal

2023
- Our Subsidiary, O’Currance Inc. acquired 100% shares of Omind Technologies Inc. (formerly Travelomind Inc.)
- Established new centres in Durgapur, West Bengal and Kalyani, West Bengal

2024
- Our erstwhile subsidiary Competent Synergies Private Limited was merged into our Company
- Our Subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of Ready Call Center Limited
- Our Subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of S4 Communication LLC.

2025
- Our Subsidiary, Ameridial, Inc. acquired all issued and outstanding shares of Sequential Technology International, LLC
- Our Subsidiary, O’Currance Inc. acquired all issued and outstanding shares of Scribe.ology LLC
- Established a Centre in Siliguri, West Bengal
- Our Subsidiary, O’Currance Inc. acquired all issued and outstanding shares of Infinity Outsourcing, Skycom Latinoamerica and Skycom El Salvador

2026
- Our Subsidiary, Fusion BPO Services Limited, England, acquired all issued and outstanding shares of VA Platinum Offshoring Pty Ltd

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